Turn happy customers
into more orders.reviews.referrals.revenue.

Capture customer details, generate more reviews, and bring customers back with done-for-you SMS marketing.

Dharra customer app
80%
Of first-time customers never return without a reason to come back
5×
Cheaper to retain an existing customer than acquire a new one
67%
Of customers will leave a Google review when asked the right way
30
Days to see measurable results or cancel with no further charge
How it works
01 THE QR
One scan turns a customer into a contact
We supply the QR for your bags, boxes, bottles, and counter. Customers scan, opt in by text, and they are yours. No app, no form. It all lands in your own dashboard, on desktop or your phone, to watch live.
Only happy customers are sent to Google.
Smart, AI-powered conversations that stay GDPR compliant.
Change your offer when it suits you.
02 YOUR DATABASE
A customer list that builds itself
Every scan opens an AI-led text that confirms consent and adds them to your list, no forms or staff. The same conversation reads how their visit went, setting up the next step: more reviews from happy customers, and unhappy ones caught first.
your_customers.db
contacts: 487
#
Name
Phone
Status
Live — waiting for scan...
03 YOUR REPUTATION
Happy customers go to Google. Automatically.
The AI reads each customer's tone, sends happy ones to Google at the right moment, and handles unhappy ones privately. Your rating climbs without you lifting a finger. Monthly competitor analysis keeps you ahead.
4.1
38 Google reviews
↑
04 YOUR CAMPAIGNS
Proactive and Reactive SMS campaigns.
This is where your list turns into orders. We plan and write the campaigns, you approve, we send. Proactive campaigns scheduled across the month, and reactive texts to fire off the same day when you need to fill a quiet night.
Proactive · scheduled
Fri 5:00pm
New on the menu this weekend 🔥 Our smash burger is back. Show this text for a free side with any order. Fri–Sun only.
487
delivered
71
orders
15%
response
Reactive · sent now
Tue 5:04pm
Quiet tonight? 20% off all orders this evening only. Use code TUESDAY20 at checkout. Valid till 9pm 🍕
342
delivered
54
orders
16%
response
SMS marketing

The texts that
bring them back.

Around 98% of texts get opened, most within three minutes, so the right message at the right moment turns into orders. We plan, write, and send the campaigns for you, from a list you own outright. Not rented from a delivery app that keeps your customers and charges you to reach them.

🎁
Loyalty rewards
Reward your regulars before they drift. A free side after five orders keeps them choosing you.
🍔
New menu releases
Launching something new? Your best customers hear about it first, the moment it drops.
🎂
Birthday offers
A simple birthday text with a treat feels personal and brings people in on a date that matters.
🌙
Quiet-night deals
Expecting a slow Tuesday? One reactive text fills the gap with same-day orders.
👋
Win-backs
Haven't seen someone in a while? A gentle nudge brings lapsed customers back before they forget you.
✨
Seasonal specials
Holidays, big games, local events. We time campaigns around the moments people order most.
Your dashboard & reporting

You will always know exactly what is happening

From day one you get your own login, on desktop or the app, where you can watch your customer list grow, see the conversations happening, and track every opportunity in real time. Then each month, a clear summary lands in your hands. Real outcomes, not vague metrics.

Pricing

Priced around your kitchen.

Every business is different. Get in touch and we will put together the right package for your setup.

No obligation. No long-term contract.

Data and privacy

Your customers' data is handled with the same care you give your food.

Every contact on your list is yours. We never share, sell, or use your customer data for anything other than running your Dharra system. You own it. You control it. You can remove it anytime.

🔒
GDPR Compliant
All data handled in line with UK GDPR requirements. Consent captured at opt-in.
🚫
Never sold
Your customer list is never shared with or sold to any third party.
✉️
You own it
Your contacts remain yours. Export or delete at any time.
🔐
Encrypted
All data encrypted in transit and at rest.
GDPR Compliant// Data never sold or shared// Encrypted in transit and at rest// You own your customer list// Cancel anytime, data removed// No third party contacts your customers// UK based operation// GDPR Compliant// Data never sold or shared// Encrypted in transit and at rest// You own your customer list// Cancel anytime, data removed// No third party contacts your customers// UK based operation//
Questions

Straight answers

"Do I need to do anything once it is set up?" +
No. We handle everything. The QR cards, the bot, the campaigns, and the reporting. You focus on your customers.
"How does the QR card work exactly?" +
A customer scans the QR code. An intelligent automated conversation collects their feedback, asks for a Google review and a referral if they were happy, and delivers a discount for their next visit. They are added to your list automatically. GDPR consent is captured in the first reply.
"What kinds of businesses does this work for?" +
Independent takeaways, restaurants, cafes, and food businesses with repeat customers. If people order from you more than once and you want to be the reason they keep coming back, Dharra is built for you.
"I already use Uber Eats or Deliveroo. Why do I need this?" +
Uber Eats and Deliveroo take the order and keep the customer data. You pay commission on every transaction, but the relationship belongs to them, not you. Dharra builds a list that is yours outright. No commission, no dependency. When you stop using a platform, your customers do not disappear.
"How does the referral capture work?" +
After a happy customer has been guided to leave a Google review, the bot follows up with a simple, natural ask to share with a friend. No awkward scripts. Just the right words at the moment when they are most likely to say yes. Referrals are tracked in your monthly report.
"How quickly will I see results?" +
Most businesses start building their list from day one. Review and referral activity typically starts within the first two weeks. Campaign results are visible the same day you send. Most clients see tangible impact within the first 30 days.
"What if customers scan the card more than once?" +
The system recognises returning numbers and responds warmly without giving out another discount. Repeat scanners are kept engaged and redirected toward future campaigns without any offer abuse.
"What is the difference between Standard and Reactive?" +
Standard includes two planned campaigns per month, scheduled in advance. Reactive adds the ability to send same-day campaigns when you need them, for example to fill a quiet slot, run a last-minute special, or respond to something happening that day. Most businesses start on Standard and upgrade once they see how well campaigns perform.
"Is there a contract? Can I cancel anytime?" +
No long-term contract. Rolling monthly subscription. Cancel anytime. Your list and data stay yours.

Your customers are worth more than one visit.

Start building your list, managing your reputation, and running campaigns that bring people back. Done for you, every month.

No setup fee. No long-term contract. Results in 30 days or cancel with no further charge.